Bingo Help
and Frequently Asked Questions

Here's your first port of call to answer all your bingo questions.

Whether you're new to bingo, or you've got a query about your funds, this is where you'll find the answer to all your bingo questions.

Click the link below to go to the relevant area for you.

Getting Started

Getting Started Guide

New to Sunday Mirror Bingo? You can find out all you need to know about how to get started playing bingo and instant win games in our Getting Started Guide.

We'll take you through all the fabulous features of Sunday Mirror Bingo to make sure you don't miss out on any of the fun once you've joined!

Click here to read our Getting Started guide

How do I register?

Registering for Sunday Mirror Bingo is simple. All you have to do is click the Join Now link on our home page, then fill in the form on our registration page. It only takes a minute or two and then you're ready to play bingo.

Why do you take my credit card details when I register?

When you register at Sunday Mirror Bingo you will see that we ask for your credit card details. This is because we need to verify your identity. No money will be taken from your card unless you later decide to deposit funds at Sunday Mirror Bingo. Any money that you do win will be credited back onto the card you deposit with.

Do I have to spend ages downloading lots of software?

Absolutely not! Sunday Mirror Bingo is a non-download bingo game, so you're ready to get straight into the action as soon as you have registered. Just click the Play Now link at the top of any page on the site to enter the game. The only requirement is that you have at least Flash version 8 or above to run the game software. If you do not, you must download if first from the Flash website here.

How Do I Log In?

You can log in to your account at Sunday Mirror Bingo through the log in box at the top of every page on the site. You must be logged in to deposit money, withdraw funds, edit your details, or play the games.

What's the difference between a 75 ball game and a 90 ball game?

A 90 ball game is the traditional British game, where you can win with one line, two lines or a full house, so in effect you get three chances to win.
75 ball bingo is seen as the traditional American game where you bingo by completing on a special pattern, like a star or a spider.
We often have special patterns and games running, so click here to look at our games section and make sure you keep an eye out in the chatrooms.

What do all the phrases like WTG, 1TG mean?

WTG means Way to go (normally you'd say it to a winner), and 1TG means 1 more number
to go before a win.

To find all the useful phrases, click here to go to our Bingo Lingo section.

I have forgotten my alias or password, what should I do?

Don't worry if you have forgotten your alias or password. Simply get in contact with our customer services team who are on hand to answer any query you may have. You can contact them using the form on our help page, or by calling them at our Support centre on 0845 050 2292 between Midday and 8pm Monday to Friday.

How Do I Refer a Friend?

You can invite your friends to play bingo with us at Sunday Mirror Bingo too. Make sure you are logged in first, and then choose the Refer a Friend option from the My Account page, in the Loyalty Points section. Every friend you refer to Sunday Mirror Bingo will earn you an extra 5000 BPs to spend on bingo.

Does Sunday Mirror Bingo run on a Mac or a PC?

You can run the Sunday Mirror Bingo game on either a Mac or a PC. And you don't require a super powerful computer to play the game. It will run on the average home computer. Put it this way, if you can surf the net, you should have no problems playing at Sunday Mirror Bingo. We do recommend that for a better gaming experience you play through a broadband connection.

What is a CM or CH?

CMs or CHs stands for Chat Managers/Moderators or Chat Hosts.

CMs are normally in most chatrooms and are there to help you if you have any questions as well as play fun games, and give you lots of BPs!

You can get to know your CMs better here.